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Help Center

Setup and troubleshooting guidance for account access, data providers, and export workflows.

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    Compare currently supported provider integrations and setup pages.

  • Articles

    Review walkthroughs for chart workflows and repeatable setup routines.

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Help Center FAQ

Where should I start if I cannot access my account?

Start by checking your login credentials, then use password recovery if needed. If access still fails, contact support with your email and exact error.

How do I troubleshoot a data provider connection issue?

Confirm your API key or broker credentials, verify selected provider settings, and test again while the required local connector is running.

What information should I include when reporting support issues?

Include provider name, symbol, timeframe, exact steps, expected behavior, and what happened instead so the issue can be reproduced quickly.

Report a Bug

Tell us what went wrong and what you expected. No sign-in needed.

Need to send a file? Log in and use the contact form on your Account page.