Support
Help Center
Setup and troubleshooting guidance for account access, data providers, and export workflows.
Related Support Links
- Connector Downloads
Install the macOS or Windows connector packages used for IBKR integration.
- Supported Data Providers
Compare currently supported provider integrations and setup pages.
- Articles
Review walkthroughs for chart workflows and repeatable setup routines.
- Pricing and Trial
Review subscription and trial choices before checkout.
Help Center FAQ
Where should I start if I cannot access my account?
Start by checking your login credentials, then use password recovery if needed. If access still fails, contact support with your email and exact error.
How do I troubleshoot a data provider connection issue?
Confirm your API key or broker credentials, verify selected provider settings, and test again while the required local connector is running.
What information should I include when reporting support issues?
Include provider name, symbol, timeframe, exact steps, expected behavior, and what happened instead so the issue can be reproduced quickly.
Contact Support
Please use the drop-down to reach the proper department. Attachments are available from your logged-in dashboard contact form.
Already a MyLinedChart user? Log in and use your Dashboard for faster, more tailored help, and to upload related documents.